When was the last time you gave memorable service?
Last week I needed to find out something quickly and I made several phone calls and received very ordinary service from the strangers I was calling. It wasn’t until the 11th call that I received what I would call memorable service.
On this call the person on the other end of the line, again someone who didn’t know me, treated me with respect, really listened to what my challenge was, and went out of her way to help me… Continue
Added by Ian Berry on June 22, 2010 at 6:40pm —
The Home Ministry has declared that inclusion of caste in the current census may not be possible because enumeration had already rolled out. The Ministry has citied logistical constraints rather than ideological considerations stating that if deemed necessary, a caste count could be handled by some other agency like the National Commission for Backward Classes rather than being made a part of the decennial census. What does this mean- does it mean moving away from the commitment to establish a… Continue
Added by CSO Partners on June 21, 2010 at 4:17am —
The great writer Ernest Hemingway apparently believed the following to be six of his most powerful words: For Sale: Baby Shoes. Never Worn.
My friend and colleague Kwai Yu, Founder of Leaders Cafe 2020 used these words to start a discussion in the Leaders Cafe group on LinkedIn he called Who are you? Could you tell the 'story of you' in six words?
I was fascinated by the replies and then had an ahha moment - could… Continue
Added by Ian Berry on June 17, 2010 at 8:39pm —
How to Make a Difference: PwC & the Gangs of Chicago
The corporate world is on a bandwagon. It’s growing and gaining speed and everyone seems to be jumping on board. What do we call this rolling and sometimes rickety phenomenon? It’s known as “Corporate
Social Responsibility” and there are a few – an important few -
companies on board that have earned a moment to be…
One of my favourite writers and authors is Thomas L. Friedman. His 14th May 2010 blog A Question From Lydia raised my awareness for two reasons. Firstly Thomas is in Greece and the question from Lydia he saw on a burnt down facade of Marfin Bank In what kind of a world will I grow up? Lydia, age 10.
And secondly this paragraph:
So more and more of us are behaving by, what Seidman calls, “situational values”: I do whatever the situation allows. Think…Continue
Added by Ian Berry on June 11, 2010 at 9:45pm —
World Environment day celebrated on the 5th of June provides yet another opportunity to reflect on the man-nature relationship- it is necessarily dialectical? Does it always imply an inherent conflict? Can one perceive of nature, environment, ecology without human beings in it?
Keith Bosak in his study of Nanda Devi Biospehere Reserve notes that much of the debate concerning nature and environment focuses on problems of ecosystem management and biodiversity conservation rather…
Jerome Dendura, Executive Director of Idilmat Ltd., shall be presenting a course on Audit Approaches to Budget Support Programmes in Brussels on the 7th of July, 2010. This is a course that evolved out of his work on Structural Adjustment Facility audits carried out in the 1990s and the early 2000s.
JOHANNESBURG, 10 June 2010 (PlusNews) - South African AIDS organisations have issued a statement lambasting FIFA, the world soccer body, for ignoring their requests to distribute HIV prevention information in stadiums and fan parks during the Soccer World Cup.
IRIN/PlusNews sat down with Federico Addiechi, head of FIFA's Corporate Social Responsibility…
Recently I drove past the BP service station where I normally do business and went to a competitor. In the process I wondered how many people are doing the same, even if unconsciously?
BP’s story of beyond petroleum signaled an intent at least that the giant company was different to the rest and prepared to create a future without oil. Of course because of the Gulf of Mexico disaster, BP’s story now looks like spin and their reputation is in… Continue
One of the great insights of recent efforts to develop transnational governance frameworks for business has been the need to broaden the understanding of sources of governance beyond the state. The territorially bounded state may remain central to
any effort to extend governance frameworks to economic enterprises that
operate across states. However, it is no longer possible to think of
states as the only source of governance or the law of…
Three CSR/Sustainability bloggers and practitioners that I admire, respect and follow are David Connor, Jeffrey Hollender, and Toby Webb. All three have recently posted blogs about companies who they feel are role models. David recently spent time with Microsoft people and Jeffrey with the CEO of Walmart Canada, and Toby has recently posted Ethical Corps 2010 Award Winners and Commended Companies.
See what David has to say about Microsoft… Continue
Added by Ian Berry on June 4, 2010 at 8:00pm —
Just passing this along at the request of the organization putting on
the event..... Spread the word!! With all the bad news lately about
the Gulf oil spill and the like, this is something we can all take part
in which will help make a difference to our planet!
I am great admirer of Open Source Software.I use open office and have received UBUNTU OS.I want to advocate and want to spread the message of OSI to society.I am trying to establish a charitable computer learning institute for poor's in my area.Here I will only use Open
Source Os and software to teach my target students. After…