Corporate Social Responsibility (CSR) and Sustainability
Share 'How do you know you're listening to your clients in the most effective way?'
Listening is circular, and ends with the originating speaker receiving a message they need to respond to. There is a speaker and a listener, a message maker and a message receiver. And without a Sender and a Receiver, there is no message. Indeed, the definition of a communication includes having a sender and a receiver. In my humble opinion, listening is the most important part of a communication…
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